Shipping & Return Policy

Last updated: March 27, 2026

Gap Tap is operated by Circle Solutions LLC. We want you to be completely satisfied with your purchase.

Shipping

All US orders ship free via standard shipping. Orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF).

Processing time: 1–2 business days
Delivery time: 3–7 business days after processing
Shipping is available to US addresses only

You will receive a shipping confirmation email with tracking information once your order ships.

Return Window

We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in resellable condition.

How to Start a Return

Email us at support@gap-tap.com with your order number
We'll provide a return shipping address and instructions
Ship the item back (return shipping is the customer's responsibility)

Refunds

Once we receive your returned item, refunds are processed within 5–10 business days to your original payment method. You'll receive an email confirmation when the refund is issued.

Exchanges

We do not offer direct exchanges. To get a different item, please return your original order for a refund and place a new order.

Damaged or Defective Items

If your Gap Tap arrives damaged or defective, email us at support@gap-tap.com with a photo of the issue within 30 days. We'll send a replacement at no cost.